Frequently Asked Questions

How do I make a reservation at Jellystone Park™?

 

Make your reservation online anytime or you can give us a call at (262) 835-2565. Please view our hours of operation prior to giving us a call. You may also leave us a message and we’ll get back to you as soon as well can!

What are your check-in and check-out procedures?

 

Campsites: Check-in time for Campsites is after 3pm and Check-out time is 12pm.
Cabins: Check-in time for Cabins is after 4pm and Check-out time is 10am. 

Campers may arrive between 3pm and when the office closes. If you anticipate a late check-in, please contact the office before it closes. View our office hours here.

What is your reservation deposit policy?

 

Reservations must be paid in full at the time you make the reservation.

Just a friendly heads-up: If there are any issues with your final payment, our Reservations Team will reach out to you via call and email. You'll have a grace period of 7 days to settle your balance. After 4 days overdue, you'll receive a final reminder call. If payment isn't received by day 8, unfortunately, we'll have to cancel your reservation.

What is your policy on early arrivals and late departures?

 

We are only able to accommodate those requests for guests whose sites/cabins are available. To see if your site is open, on the day of your arrival, check out our Early Access availability. If available, the following options are:

Sites 12pm Site Check in: $25 will include onsite access and activated wristbands.

Cabins 1pm Cabin Check in: $45 will include cabin access and activated wristbands.

Check-in time for all sites that are occupied the previous night is 3pm and cabins are 4pm. Late check-outs will be available for those sites/cabins that are not booked the following night. Please inquire by 10am in the office if you wish to have a late check-out.

Stay on campsite/late check-out at 4pm: $30
Stay in cabin/late check-out at 2pm: $45

*Due to high capacity, early arrivals and late departures are rarely available for cabin rentals. However, cabin guests may use the campground facilities until 12pm after checking out of their cabin at 10am.*

What is your visitor policy?

 

View our visitor policy here!

How do I get to Jellystone Park™?

 

You can find a map on our contact page. Jellystone Park™ Camp-Resort in Caledonia, WI is located off Hwy 38 between Racine and Milwaukee. From I-94, take Exit 326, 7 Mile Rd. Go east for about two miles until you reach the stoplight at Hwy 38. Go left (north), and you will find us waiting for you about ¼ mile up on the right hand side. We’re about 15 minutes from the Milwaukee Airport and 75 miles north of Chicago!

Can I bring my own firewood?

 

Firewood is sold in The Ranger Station™ and must be purchased at the campground. Due to the spread of tree diseases, we do not allow any carry-in firewood. This, or removal of trees (dead or alive) from the campground property will result in a $300 fine. Carry-in firewood will be confiscated.

What is your cancellation policy?

 

Sites: You may cancel your reservation up to two weeks prior to your arrival date and receive a full refund, minus a $35 bookkeeping fee. There will be no refund if you cancel less than fourteen days before your arrival date.

Cabins: You may cancel your reservation up to 30 days prior to your arrival date to receive a full refund, minus a $50 bookkeeping fee. There will be no refund if you cancel less than thirty days before your arrival date.

Golf Carts: You may cancel your golf cart reservation up to two weeks prior to your arrival date and receive a full refund, minus a $25 bookkeeping fee. There will be no refund if you cancel less than fourteen days before your arrival date.

Holidays and Special Events: Reservations for Memorial Day, 4th of July, Labor Day and Columbus Day do require a 30 day cancellation notice. Special events such as Harley-Davidson Anniversary, Spring and Fall package dates do require a 30 day cancellation notice. There will be no refund if you cancel less than thirty days before your arrival date.

Besides what’s listed above, there are no weather-related refunds as camping is an outdoor experience.

Can I change the date of my reservation?

 

You can modify your booking dates once for a fee of $35, which also applies if you decrease the number of nights or days; any refunded days will be subject to a deduction of the $35 fee.

You must be outside of the cancellation window to do a date change. Date change requests within the cancellation window will not be honored. If the reduction in nights creates a one night gap between bookings with cabins we are unable to change dates.    

Please note: dates changes can only be done one time.

Do you have free internet access?

 

We do have wireless capabilities for our guests to access the internet. Because we do not have a charge for this service, we do not provide any technical support at all.

*Weather, or other circumstances beyond our control, may cause internet to be inaccessible for an unknown period of time.

What is included in your rates?

 

Here at Jellystone Park™ Camp-Resort in Caledonia, WI, we want everyone to have a lot of fun! For your family’s enjoyment, we have our awesome Water Zone (see dates for water amenities) which has an activity pool, Yogi Bear’s Picnic Splash and big waterslides. Off shore, we have a Jumping Pillow, Mini Golf, Laser Tag, inflatables, playgrounds, horseshoes, many free daily activities and much more. Your rates are based on your site or cabin type and the number and ages of your family members. When you arrive, simply show your wristband to access all of these fantastic things.

Jellystone Park™ in Caledonia campers receive free access to Bear Paw Beach general swim area, playground and Jumping pillow and get exclusive discounted rates for Adventure Island- the largest inflatable obstacle course in the US.

Does your park participate in Club Yogi™ Rewards?

 

When using Club Yogi Rewards, please call our office at 262-835-2565 so we may assist you in making your reservations and obtaining your certificate to credit your reservation properly. For more information on Club Yogi Rewards, please click here.

Do you have golf carts to rent?

 

Yes we do! We have a limited number so we strongly suggest you reserve one when you make your camping reservation. A golf cart can only be pre-reserved if it is reserved for the entire length of your stay. The golf cart rental fee must be paid in full at the time of the reservation.  The cancellation policy is 14 days before arrival to receive a full refund less a $25 cancellation fee. There will be no refund if you cancel less than fourteen days before your arrival date. You must reserve a golf cart by phone: (262) 835-2565

Holiday rentals: Must be 30 days before arrival to receive a refund mins a $25 cancellation fee. These holiday dates include Memorial Day, 4th of July, Labor Day and Columbus Day.

Are motorized scooters, bikes, or other motorized vehicles allowed on the property?

 

For the safety and enjoyment of all our guests, motorized scooters, motorized bikes, and any other motorized vehicles, except for cars and golf carts (which must be rented from us), are not permitted on the property. We appreciate your understanding and cooperation in maintaining a safe environment for everyone.

Can we fly a drone?

 

For the safety and privacy of our guests and staff, we ask that you please refrain from using drones on the campground premises for the use of photography, video and/or viewing purposes.

How old do you have to be to rent a golf cart?

 

To rent a golf cart, you must be 21 years of age and have a valid driver’s license and a major credit card. The renter is responsible for the cart at all times and must sign a contract agreeing to all terms, including leaving a credit card imprint for any damages. All drivers must be at least 21, and carry a valid driver’s license. We have a large number of children here and safety is a high priority with us. We expect any drivers to operate our golf carts responsibly. Any dangerous driving will result in the cart being taken back and no refund will be given.

How old do you have to be to rent a site?

 

A person must be 21 years of age to rent a site.

Do you have seasonal sites?

 

We have a limited number of seasonal sites. We have seasonal sites available from the last weekend in April through Columbus day. Those seasonals who sign up for the following year are able to leave their camping units on site for no additional charge. The immediate family will have access to all of our amenities. Up to two guests at any given time may also use our amenities free of charge. Electricity and water is metered and billed, usually two times a summer. Please contact a reservationist for the cost of renting a seasonal site.

Do you have a laundry facility?

Yes, we have a laundry facility onsite. There is not a quarter machine currently available but rolls of quarters can be purchased at the main office.

Can I get a large group discount?

 

For those who book 20 sites or more, we will offer a discounted rate on most weekdays and on some off season weekends based on availability and advanced reservations.

Do you have rules about pets?

 

We are happy to have well behaved family pets at Jellystone Park™! And, of course, polite campers would never let their animals make noise at night that would keep their neighbors awake. Please keep your pet leashed at all times while staying at Jellystone Park™.  We have a 2 dog maximum rule per campsite. We also have multiple pet friendly Cabin Rentals; two Boo Boo™ Basic Cabins (B82 & B171), two Cindy Bear™ Cozy Cabins (C5 & C9), two Yogi Bear™ Deluxe Cabins (Y62 & Y69), and 3 Glamping Cabins (456, 457 & 458) that can be rented for an additional fee per stay (maximum of 2 dogs). Please visit our cabins page for more information regarding our pet friendly cabins. Please note: A $400 cleaning fee will be charged to any guest who has a pet in a non pet friendly cabin.

How many people are permitted on a campsite?

 

All of our sites are set up for one family per site which includes parents and their immediate children (no more than four adults allowed per site). The maximum amount of people allowed on a site is 6.

How many cars can fit on my site?

 

All cabins and campsites have space for 2 vehicles with the exception of no-hook up campsites which has space for 1 vehicle.

Do infants count as part of the head count for overnight stays on a site or in a cabin?

 

Yes, infants do count as part of the head count maximum on sites and cabins. For example, if you reserved a Boo Boo™ Basic Cabin and had 2 adults, 4 older children plus an infant we would not be able to permit this, as this cabin only accommodates up to a maximum of 6 people.

Does the park enforce quiet time?

 

Yes, we do enforce quiet hours at our park. Weekdays and weekends, our quiet time is between 11PM - 7AM. All children are to be at their campsites during this time as well. The objective of our policy is to provide a peaceful and secure atmosphere for all of our campers!

Are cabin/site numbers assigned for reservations?

 

You may pay a $35 cabin locking fee or $25 site locking fee to request a specific site/cabin; requests are guaranteed unless something is physically wrong with the requested cabin/site that makes it unrentable. If you do not pa cabin/site request, you will not know your exact cabin/site number until check in.

When do the water facilities open and close for the season?

 

The Activity Pool, Picnic Splash, Leisure Pool and 2 large waterslides open the Friday of Memorial Day Weekend and are open daily for the season through Labor Day. After Labor Day the activity pool is open for September weekends only as weather permits (Picnic Splash and 2 large waterslides close for the season late afternoon on Labor Day). If weather becomes too cold for functional operations, the pool will shut down for the season. Final hours will be posted on the Activity Schedule for your reservation date.

What are the pool hours?

 

Yogi Bear’s Water Zone is open from 10AM - 8PM except the Picnic Splash which is open 10AM-7PM. The pool area is open Memorial Day Weekend - Labor Day Weekend. After Labor Day Weekend the activity pool remains open weekends in September, weather permitting.

Do you offer a local visitor amenity pass?

 

While we do not offer day passes to use the amenities at the campground, check out our neighboring venue, Bear Paw Adventure Park!

Please visit Bear Paw Adventure Park to view pricing information on day use passes.

Can we charge an electric car at our site?

 

Charging electric cars on-site is not permitted. Our Reservations Team would be happy to assist in locating the nearest charging station for you.

Don’t see your question here?

Get in touch with us.

 

Phone: (262) 835-2565


Endless FUN from day ONE!